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Social Rented Housing: Service Charges

Asked by Anneliese DoddsLabour (Co-op)Ministry of Housing, Communities and Local GovernmentTabled Answered 27 May 2025UIN 53143

The question

To ask the Secretary of State for Housing, Communities and Local Government, what assessment she has made of the adequacy of compliance by social landlords with guidance that service charge increases are restricted in line with rent increases.

Answered by Matthew Pennycook

The government does not regulate the level of service charges for social housing tenants.

Our policy statement on social housing rents states that Registered Providers of social housing should endeavour to keep any service charge increases for tenants within the limit on rent increases, to help keep charges affordable.

Registered Providers are expected to set reasonable and transparent service charges for tenants which reflect the service being provided, and tenants should also be supplied with clear information about how service charges are set.

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