Fundraising: Fees and Charges
The question
To ask the Secretary of State for Culture, Media and Sport, what steps she is taking to increase the transparency of fees on online fundraising platforms.
Answered by Stephanie Peacock
Fundraising platforms are commercial organisations that provide an important service to charities and donors. Most platforms are registered with the Fundraising Regulator, which is the independent, non-statutory regulator of charitable fundraising in England, Wales and Northern Ireland.
The Fundraising Regulator’s new Code of Fundraising Practice, which will come into force on 1 November 2025, includes requirements for fundraising platforms to include information for donors about how fees, including any voluntary tips, are calculated. The information must be easy to find, and include details on how voluntary tips can be amended or removed altogether in a straightforward way.
DCMS meets with the Fundraising Regulator regularly to discuss a range of issues and will continue working with them as well as charities and online giving platforms to support best practice across all forms of charitable fundraising.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →