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Post Offices: Rural Areas

Asked by Helen MorganLiberal DemocratDepartment for Business and TradeTabled Answered 22 May 2025UIN 53241

The question

To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of the access criteria for Post Office services for rural areas.

Answered by Gareth Thomas

Government sets Post Office access criteria, ensuring that nationally, 99% of people live within three miles of their nearest branch, with further specific criteria for rural areas. These ensure that Post Office delivers essential services, including banking, within local reach of all citizens. Due to the Banking Framework, customers will be able to do their everyday banking at post offices across the UK until 2030. Government is working closely with banks to roll out 350 banking hubs, providing access to critical cash and banking services.

There are two Directly-Managed Branches (DMBs) located in rural areas. Post Office announced the transition to a fully franchised network. Post Office will ensure all communities currently served by a DMB will have at least one Mains branch within a 1-mile radius of the existing branch.

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