Derwentside Immigration Removal Centre: Translation Services
The question
To ask the Secretary of State for the Home Department, what steps her Department is taking to ensure that women have access to high-quality (a) interpretation and (b) translation services at Derwentside Immigration Removal Centre.
Answered by Dame Angela Eagle
There is detailed guidance for staff working at all Immigration Removal Centres (IRC), including Derwentside. Detention Services Order ‘Interpretation Services and use of Translation Devices’ provides instruction and guidance on the use of interpretation services and electronic translation devices. It sets out the provisions, including interpretation services and translation devices available for individuals held in immigration detention, and the circumstances in which these should be used.
During the arrivals and induction process, a primary and secondary language assessment is conducted. The outcome of those assessments is recorded on the individual’s profile.
For those requiring interpreters, staff at Derwentside have access to dedicated telephone interpretation services 24 hours a day. In addition, electronic translation devices are available to support informal engagement. Together, these enable support for women throughout their time in the centre.
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