Maladministration: Compensation

Although schemes to redress the treatment of people affected by maladministration (for instance: Windrush, Post Office, Infected Blood) have department leads, the government's response is always made through a process of collective agreement, via write-round processes inviting views across departments.

The Cabinet Office plays a key role in this process, ensuring coordination between government stakeholders. HM Treasury views are sought on any proposals with spending implications, to promote consistency on government approaches to compensation, in particular. Sign-off is sought either through the Chancellor, or delegated to the Chief Secretary to the Treasury, in these cases.

Absolute consistency is not possible or desirable. In each of these examples, the government was responding to very different circumstances behind calls for redress. Answering to the specific recommendations from the inquiries, and developing policy through sensitive engagement with victim groups, takes primacy over standardising our responses. Nevertheless, officials also continue to engage across Whitehall to learn lessons from other compensation schemes.