Energy: Meters
The question
To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to ensure that (a) energy companies and (b) energy company contractors in Scotland replace household meters before the phase out of the Radio Teleswitch Service.
Answered by Miatta Fahnbulleh
The Government is working closely with the RTS Taskforce, industry and Ofgem to ensure the phase out process of RTS is planned effectively and consumers are appropriately protected.
The Government has made clear to industry that energy suppliers must fulfil their obligations to customers and must increase the rate of Radio Teleswitch (RTS) meter replacements. We expect suppliers to be taking measures, such as deploying roaming teams of installers, to ensure consumers receive replacement meters in a timely manner.
I am meeting with Energy UK and Ofgem on a fortnightly basis to discuss progress.
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