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Motor Insurance

Asked by Victoria CollinsLiberal DemocratTreasuryTabled Answered 9 June 2025UIN 56497

The question

To ask the Chancellor of the Exchequer, whether the Financial Conduct Authority plans to review the methods used by car insurers to determine vehicle valuations in write-off settlements.

Answered by Emma Reynolds

How insurers value vehicles in write-off settlements are a matter for the Financial Conduct Authority who is operationally independent from the Government. The Financial Conduct Authority published its findings of a multi-firm review into insurers’ claims handling processes for valuing vehicles which have been stolen or written off in March 2024.

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