Employment: Older People
The question
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that people in their (a) 50s and (b) 60s are included in the design of its new digital employment support offer.
Answered by Alison McGovern
As part of our reforms announced in the Get Britain Working, we set out our plans to reform Jobcentre Plus and create a new service across Great Britain. We secured £55m at the Autumn Budget to take forward the first steps of building, testing and trialling the new service in 2025/26, including the development of a modern digital offer where people can access support through the channels that best meet their needs.
The new service must work for everyone, and we are committed to working with all users, including older individuals, on the new service, and organisations representing their needs, throughout the design process.
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