Driving Licences: Health

The Driver and Vehicle Licensing Agency’s (DVLA) online services are the quickest way to apply for a driving licence and drivers with diabetes, epilepsy, Parkinson’s disease, visual impairments, sleep conditions or heart conditions can renew their driving licence online. The DVLA has also introduced a simplified licence renewal process for drivers with multiple sclerosis, some mental health conditions and glaucoma. This has significantly reduced the need for the DVLA to seek further information from medical professionals and enabled more licensing decisions to be made based on the information provided by the driver.

The DVLA is continuing to make improvements to the services provided to drivers with medical conditions and is introducing a new strategic system to process cases. This will provide better services for customers and allow straightforward applications to be processed more quickly.

In the 2024/25 financial year, the average time taken to make a licensing decision in cases where a medical condition must be investigated before a licence can be issued was 44 working days, a reduction from 56 working days in the previous financial year.

Driving licence applications where a medical condition must be investigated before a licence can be issued can sometimes take longer depending on the medical condition or conditions being investigated. The DVLA is also often reliant on receiving information from third parties, for example doctors or other healthcare professionals, before a decision can be made on whether to issue a licence.

Most applicants renewing an existing licence will be able to continue driving while their application is being processed, providing the driver can meet specific criteria.