VerbatimParliament, as it happens

Pharmacy: Fees and Charges

Asked by Sadik Al-HassanLabourDepartment of Health and Social CareTabled Answered 9 June 2025UIN 57132

The question

To ask the Secretary of State for Health and Social Care, whether he plans to prevent spoke pharmacies from charging patients for additional services which are delivered by an outsourced hub partner.

Answered by Stephen Kinnock

For medicines prescribed as part of National Health Service primary care, patients either pay the standard NHS prescription charge or receive their prescriptions free of charge, depending on eligibility. Pharmacies are responsible for collecting these charges on behalf of the NHS and are not permitted to charge patients more than the set fee, even if the medicines have been assembled at the hub pharmacy.

Pharmacies can offer private services to patients and charge additional fees to those who choose these services, for example, to have medicines delivered to their homes. Distance selling pharmacies are contractually required to deliver medicines to patients free of charge and this requirement will not be affected if a distance selling pharmacy engages a hub.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim