Horizon IT System: Compensation
The question
To ask the Secretary of State for Business and Trade, what criteria his Department is using to calculate compensation offers made to Sub-Postmasters impacted by the Horizon scandal.
Answered by Gareth Thomas
Claims for Horizon redress are assessed by applying the specific facts of the individual cases to established legal principles and any other factors which support reaching a fair outcome. Assessment criteria for the individual redress schemes are published by the Department for Business and Trade and the Post Office.
Across each scheme, claimants have the option of accepting a fixed-sum offer or requesting a detailed assessment.
Where a claimant is not satisfied with an offer for redress, the offer may be appealed. On the Group Litigation Order (GLO) scheme, disputed offers would be assessed by an independent panel and in some circumstances, an independent reviewer.
As of 2 June 2025, over £1 billion has been paid to over 7,300 claimants across the 4 horizon schemes.
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