Hearing Impairment: Disability Aids
The question
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve implementation of the Accessible Information Standard to support deaf people.
Answered by Stephen Kinnock
Employers in the health system are responsible for ensuring that their staff are trained to the required standards to deliver safe and effective treatment for patients, and to deploy their staff in the best way to ensure the delivery of health services to their local populations.
Since 2016, all National Health Service organisations and publicly funded social care providers are expected to meet the Accessible Information Standard (AIS), which details the recommended approach to supporting the information and communication support needs of patients and carers with a disability, impairment, or sensory loss, including deaf people.
NHS England is working to support implementation of the AIS with awareness raising, communication, and engagement, and with a review of the current e-learning modules on the AIS. The intention is to ensure that staff, providers, and commissioners of services are aware of the AIS and the importance of meeting the information and communication needs of the disabled people using these services.
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