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Energy: Buildings

Asked by Perran MoonLabourDepartment for Energy Security and Net ZeroTabled Answered 12 June 2025UIN 57855

The question

To ask the Secretary of State for Energy Security and Net Zero, what progress his Department has made in developing an online consumer advice service for retrofit.

Answered by Miatta Fahnbulleh

The Government recognises that access to trusted and impartial energy efficiency and clean heat advice is crucial. The Government runs several digital services on GOV.UK, supported by a national phoneline, aimed at households. We are now streamlining these services into a single user journey to make it even easier for households to access information, including funding options and trusted installers.

We encourage SMEs to visit the UK Business Climate Hub, which provides information and advice to SMEs on how to reduce energy use and carbon emissions.

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