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Water Charges: Social Tariffs

Asked by Caroline VoadenLiberal DemocratDepartment for Environment, Food and Rural AffairsTabled Answered 17 June 2025UIN 59221

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, whether he has had recent discussions with Ofwat on the standardisation of social tariff schemes for water bills.

Answered by Emma Hardy

All water companies have a range of measures in place for people who struggle to pay for their water and wastewater services, including social tariffs, WaterSure, payment breaks and holidays, and debt management support.

The Government is working with industry to keep the current support schemes under review to ensure that vulnerable customers across the country are supported.

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