Artificial Intelligence: Public Sector
The question
To ask the Secretary of State for Science, Innovation and Technology, what steps he is taking to improve public sector delivery with (a) technologies and (b) AI.
Answered by Feryal Clark
We are taking significant steps to improve and modernise public sector delivery with (a) technology and (b) Artificial Intelligence (AI).
(a) Our "Cloud First" policy mandates that departments default to public cloud solutions, whilst the National Digital Exchange (NDX) Cloud Component acts as a blueprint for transforming government digital and data services. Additionally, the Digital Backbone aims to introduce the capabilities needed to connect fragmented services and allow public bodies to share software solutions. These initiatives will enhance efficiency and reduce duplication, saving time and reducing spend.
(b) We recognise the transformative potential of AI. We carried out a landmark AI trial involving 20,000 Civil Servants across 12 departments to assess the productivity of M365 Copilot, which found that civil servants can save on average 26 minutes per day (circa two weeks annually) using AI assistants. Furthermore, the Incubator for AI (i.AI) works to explore and develop AI solutions for the public sector.
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