Aviation: Repayments
The question
To ask the Secretary of State for Transport, whether her department has made an assessment of the potential merits of mandatory minimum expiry dates on refund vouchers issued by airlines.
Answered by Mike Kane
Regulation 261/2004 sets out passengers' rights in the event of certain flight disruptions, including rights to refunds and compensation. The Regulation states that refunds or compensation must be offered as payment in cash, by bank transfer, or by cheque. Airlines may only provide vouchers with the explicit and signed agreement of the passenger.
No assessment has been made regarding the potential merits of mandatory expiry dates on refund vouchers issued by airlines.
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