Rural Payments Agency: Complaints
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, how many complaints the Rural Payments Agency has received from farmers in the last 12 months; and what the most common issues raised were.
Answered by Daniel Zeichner
Between 01 June 2024 & 31 May 2025 the Rural Payments Agency, received 363 complaints. The most common issues raised were regarding the application and claims process for the Countryside Stewardship and Sustainable Farming Incentive schemes and outstanding payments.
During the 2024/25 Financial year 01/04/2024 to 31/03/2025 The number of complaints received decreased by 7.7% compared to the previous year.
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