Business: Visual Impairment
The question
To ask the Secretary of State for Business and Trade, if he will take steps to encourage businesses to use pin pads that are accessible to people with sight impairments.
Answered by Justin Madders
The government expects people who provide goods, services, and facilities to members of the public, to anticipate the requirements of disabled customers and the adjustments that may have to be made for them, in line with the Equality Act 2010.
In April, the Minister of State for Social Security and Disability and the Economic Secretary to the Treasury jointly wrote to UK Finance, the leading trade association for the UK banking sector, to urge further progress on ensuring touchscreen card terminals remain accessible for blind and partially sighted consumers. As well, the British Standards Institution has developed and published a British Standard that provides guidelines for the adoption of an inclusive approach to the design of products.
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