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Personal Independence Payment: Appeals

Asked by Cat EcclesLabourDepartment for Work and PensionsTabled Answered 24 June 2025UIN 60344

The question

To ask the Secretary of State for Work and Pensions, what the average cost to her Department was of a Personal Independence Payment mandatory reconsideration in 2024-25; and how much and what proportion of this cost was spent on successful appeals.

Answered by Sir Stephen Timms

PIP Unit Costs

2024-25

Mandatory Reconsideration

£82

Cost figures are rounded to the nearest pound.

Data Source: ABM

The cost figures quoted are estimated DWP level 1 operating costs, including both direct delivery staff and non-staff costs. Non-staff costs are only those costs incurred in local cost centres, relating to direct delivery staff. They show the average Unit Cost of processing one PIP Mandatory Reconsideration.

Please note that the data supplied is from the Departmental Activity Based Models. This data is derived from unpublished management information, which was collected for internal

Departmental use only and has not been quality assured to National Statistics or Official Statistics publication standards. It should therefore be treated with caution. The Departmental Activity Based staffing models are a snapshot of how many people were identified as undertaking specified activities as assigned by line managers.

24/25 model is in a process of sign off therefore the numbers may be a subject to change

We do not hold information on the unit cost of successful appeals.

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