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Energy: Meters

Asked by Mr Angus MacDonaldLiberal DemocratDepartment for Energy Security and Net ZeroTabled Answered 24 June 2025UIN 60367

The question

To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of the RTS switch-off on consumers in Inverness, Skye and West Ross-shire constituency.

Answered by Miatta Fahnbulleh

The Department and Ofgem have been clear that they expect energy suppliers to promptly arrange suitable replacement metering solutions for their remaining RTS customers.

Suppliers should sufficiently resource themselves to ensure they have installer workforce capacity to replace RTS meters in rural and remote areas including Inverness, Skye and West Ross-shire. This could involve measures such as deploying roaming teams of installers in areas with low installer capacity.

Ofgem has consulted on plans to ensure that suppliers must take all reasonable steps to provide an energy tariff that leaves all their customers ‘no worse off’ than before once their RTS meter is replaced.

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