Energy: Meters
The question
To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the potential impact of the RTS switch-off on consumers in (a) Fylde and (b) Lancashire.
Answered by Miatta Fahnbulleh
DESNZ has stepped in to ensure there will be a managed and more controlled start of the Radio Teleswitch Service (RTS) phase out from 30 June. People with an RTS meter will not face any unexpected disruption to their heating or hot water at the end of the month.
Ofgem has consulted on plans to ensure that suppliers must take all reasonable steps to provide an energy tariff that leaves all their customers ‘no worse off’ than before once their RTS meter is replaced.
We urge any customers yet to arrange a replacement for their RTS meter to get in touch with their supplier as soon as possible.
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