Lancashire Teaching Hospitals NHS Foundation Trust: Out-patients
The question
To ask the Secretary of State for Health and Social Care, how many medical appointments were (a) missed by patients and (b) cancelled by the health trust at Lancashire Teaching Hospitals in each of the last three years.
Answered by Karin Smyth
The following table shows data on the number of outpatient appointments missed by the patient where they Did Not Attend on the day, without prior cancellation, and the number of outpatient appointments cancelled by the provider, for the Lancashire Teaching Hospitals Foundation Trust:
| 2022/23 | 2023/24 | 2024/25 |
Missed by patients | 55,243 | 56,286 | 56,383 |
Cancelled by hospital | 58,367 | 57,817 | 57,108 |
The table above includes all outpatient appointments, both new and follow up, where the patient Did Not Attend on the day, or where the hospital cancelled, with the latter including some rearrangements of appointments, such as where a patient has been brought forward or delayed. This data excludes where the patient has cancelled in advance. Please note that the accuracy of the type of missed appointment ascribed could be impacted by incomplete documentation.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →