Veterans: Personal Records
The question
To ask the Secretary of State for Defence, what steps he is taking to reduce the time taken to process access for records requests from veterans.
Answered by Al Carns
The Ministry of Defence (MOD) has experienced a substantial rise in Subject Access Requests, which has put significant pressure on our ability to deliver within the legislative timescales. However, I have already asked the Department to take steps to improve our ability to respond within the necessary timeframes. The MOD’s Data Protection Team have made the Information Commissioner’s Office (ICO) aware of the situation, which is being experienced across all Services.
Where an individual is seeking information about themselves, known as a SAR, the MOD adheres to guidance issued by the ICO. This stipulates that a public authority must supply the information within one month, but can take up to 90 days for complex cases. Further information can be found at the following link: https://ico.org.uk/for-the-public/time-limits-for-responding-to-data-protection-rights-requests
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →