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Department of Health and Social Care: Parliamentary Commissioner for Administration

Asked by Andrew GwynneIndependentDepartment of Health and Social CareTabled Answered 2 July 2025UIN 61778

The question

To ask the Secretary of State for Health and Social Care, how many times his Department has accepted in full the position of the Parliamentary Ombudsman’s (a) findings and (b) recommendations on (i) issuing an apology and (ii) other forms of redress in the last 10 years.

Answered by Ashley Dalton

Information regarding complaints received by the Department and subsequently referred to the Parliamentary and Health Service Ombudsman is published in our annual report. Copies of these dating back to 2010 can be found on the GOV.UK website, at the following link:

www.gov.uk/government/collections/dhsc-annual-reports-and-accounts

More detailed information on determinations reached by the Ombudsman can be found on their website. The last period for which data is currently available is for 2023/24, with further information available at the following link:

www.ombudsman.org.uk/publications/annual-data-complaints-made-parliamentary-and-health-service-ombudsman-2023-2024

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