Gig Economy
The question
To ask the Minister for the Cabinet Office, which Department is responsible for ensuring that (a) Deliveroo and (b) gig economy platforms monitor users to ensure compliance with usage policies.
Answered by Georgia Gould
Regulatory oversight of gig economy platforms spans multiple departments and agencies depending on the specific aspect being regulated. For example, the Department for Science, Innovation, and Technology is responsible for data protection policy and legislation as it relates to personal data, and the Department for Business and Trade has responsibility for the legislative framework on employment rights.
Platform usage policies are contractual matters between the companies and their users, with companies responsible for enforcing their own terms of service within the bounds of applicable laws.
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