Hospitals: Transport
The question
To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the (a) adequacy and (b) accessibility of transport services for (i) older and (ii) disabled patients attending NHS hospital appointments in rural areas.
Answered by Karin Smyth
As set out in the Plan for Change, we will ensure that 92% of patients return to waiting no longer than 18 weeks from referral to treatment by March 2029, a standard which has not been met consistently since September 2015. The Government is clear that reforming elective care must be done equitably and inclusively for all adults, children, and young people.
We know there is also geographical variation in waiting times. It is important that patients, including older and disabled patients, do not miss or cancel hospital appointments due to a lack of affordable and/or accessible transport options in their area.
This is why the Elective Reform Plan, published January 2025, committed to reviewing existing national health inequalities improvement initiatives to develop them and increase their uptake. Specifically, the plan committed to reviewing local patient transport services and improving the signposting to and the accessibility of them for patients, to make it easier for vulnerable groups to travel to and access appointments.
This includes improving the accessibility, awareness, and efficiency of The Healthcare Travel Costs Scheme, with a focus on reducing health inequalities and improving the patient experience.
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