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Water Companies: Social Tariffs

Asked by Kevin HollinrakeConservativeDepartment for Environment, Food and Rural AffairsTabled Answered 21 July 2025UIN 64452

The question

To ask the Secretary of State for Environment, Food and Rural Affairs, whether water companies are permitted to fund social tariffs by passing costs to other residential customers.

Answered by Emma Hardy

Social Tariffs are voluntary schemes designed and administered by water companies to provide a discounted water bill to qualifying customers who are unable to pay their water bill in full.

These schemes are permitted to be funded through cross subsidies from customers under s44 Flood and Water Management Act 2010.

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