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Digital Technology: Public Sector

Asked by Sarah HallLabour (Co-op)Department for Science, Innovation and TechnologyTabled Answered 14 July 2025UIN 65077

The question

To ask the Secretary of State for Science, Innovation and Technology, whether his Department plans to pilot new (a) digital service models and (b) GOV.UK application functionality with local authorities prior to national rollout.

Answered by Feryal Clark

The GOV.UK app, which launched into public beta on 1 July 2025, embodies our vision of a government that provides a personalised and proactive experience which meets people where they are, bringing together access to central and local services into one secure place. The app’s local authority feature will allow you to input any UK postcode and add a shortcut to the relevant local council on your app home screen, including local councils in devolved nations. This content will develop over time.

Officials continue to work closely with teams across government departments and local authorities to ensure joined up user journeys and consistent experiences across platforms.

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