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West Coast Main Line: Standards

Asked by Helen MorganLiberal DemocratDepartment for TransportTabled Answered 9 July 2025UIN 65116

The question

To ask the Secretary of State for Transport, what steps she is taking to improve the reliability of train operators on the West Coast Mainline.

Answered by Simon Lightwood

We are starting to see train performance stabilise, following a decade of decline. We are working with the rail industry on a Performance Restoration Framework, with five clear areas of focus to recover performance to acceptable levels, including timetable resilience, staffing and keeping trains safely moving during disruptive events.

The Rail Minister is meeting with the Managing Directors of all train operators and their Network Rail counterparts, to address poor performance and demand immediate action to raise standards.

Network Rail is undertaking a programme of renewal activity on the West Coast Main Line north of Crewe to improve the performance and reliability of the railway. This section of the route was last upgraded in the 1970s and suffers from performance issues today.

We are also investing in increasing the capacity and capability of the power system at both ends of the West Coast Main Line to improve performance on the route, enable the introduction of new electric services, and support growth.

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