Water Charges: Finance
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what financial support his Department is providing for people struggling with water bills.
Answered by Emma Hardy
The Government expects companies to hold themselves accountable for their commitment to end Water Poverty by 2030 and will work with the sector to ensure that appropriate measures are taken to this end.
We expect water companies to put robust support in place for vulnerable customers and keep current support schemes under review to ensure vulnerable customers are supported. These include bill discount schemes such as WaterSure and Social Tariffs as well as financial support measures to assist households to better manage their budgets and provide flexible payments including payment holidays, payment matching, benefit entitlement checks and money/debt advice referral arrangements.
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