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Railways: ICT

Asked by Laurence TurnerLabourDepartment for TransportTabled Answered 17 July 2025UIN 67701

The question

To ask the Secretary of State for Transport, what recent progress Network Rail has made on the potential replacement of the Total Operations Processing System.

Answered by Simon Lightwood

The Network Rail Route Service’s Digital, Data and Technology Services Team has a project progressing to replace the Total Operations Processing System (and related Passenger Operations Information System).

This was started in January 2024 when funding had been allocated from the Control Period 7 settlement and is forecast to complete by Quarter 2 2029.

The System Release Proposal provides additional information about this work. This document was issued for formal consultation on 9 May 2025 to 8 July 2025 to at least 60 stakeholders. (This number may be greater due to onward sharing).

The Network Rail project team has received six formal responses of which only one was negative to the approach. Therefore, the project continues as planned.

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