Digital Technology: Products
The question
To ask the Secretary of State for Culture, Media and Sport, what steps her Department is taking to prevent the planned obsolescence of (a) video games and (b) other consumer digital products.
Answered by Chris Bryant
The Government is aware of concerns relating to the continued access to video games, including licensed, online-only video games, and we appreciate the frustrations of players of some games that have been discontinued. The Government has responded to a recent petition on this issue.
There are no plans to amend existing consumer law on disabling video games. Those selling games must comply with existing requirements in consumer law, including the Consumer Rights Act 2015 (CRA) and Digital Markets Competition and Consumers Act 2024 (DMCCA), giving clear advice to consumers. Video game sellers must not omit or hide material information, or provide it in an unclear, unintelligible, ambiguous or untimely manner.
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