Water Charges: Government Assistance
The question
To ask the Secretary of State for Environment, Food and Rural Affairs, what steps he is taking to support households with increases to water bills.
Answered by Emma Hardy
The Government expects companies to hold themselves accountable for their commitment to end Water Poverty by 2030 and will work with the sector to ensure appropriate measures are taken to this end.
We are clear as Government that we expect water companies to ensure their customers know what support schemes are available and how to access them if they need help. We expect water companies to put robust support in place for vulnerable customers and keep current support schemes under review to ensure vulnerable customers are supported and access the support they are entitled to.
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