VerbatimParliament, as it happens

Freehold: Repairs and Maintenance

Asked by Perran MoonLabourMinistry of Housing, Communities and Local GovernmentTabled Answered 24 July 2025UIN 69185

The question

To ask the Secretary of State for Housing, Communities and Local Government, whether her Department plans to expand the (a) remit and (b) powers of the New Homes Ombudsman to include freehold homeowners with unresolved structural issues.

Answered by Matthew Pennycook

In October 2024, this government committed to establish a statutory New Homes Ombudsman which will give homeowners improved access to redress. The government will set out further details in due course.

Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →

Open this question in Verbatim →

Every written question, searchable

155,000 questions tabled since the election, with the answer each department gave — and the ones still unanswered, with the clock running. Free to search.

Search written questions →Read on Verbatim