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Department for Work and Pensions: Artificial Intelligence

Asked by Bell Ribeiro-AddyLabourDepartment for Work and PensionsTabled Answered 28 July 2025UIN 69112

The question

To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the potential impact of its use of algorithmic decision-making tools on levels of risk of (a) bias and (b) discrimination.

Answered by Andrew Western

DWP is committed to regularly assessing AI use in the Department to ensure it meets business needs, is quality assured, and does not lead to a risk of discrimination or harm. In some areas, the Department uses automated decision-making to make benefit awards, but AI is not used as part of that process. DWP has a legal requirement to ensure appropriate safeguards are in place when carrying out automated decision-making or the use of AI, using tools such as Data Protection Impact Assessments (DPIAs) and fairness assessments to highlight any potential bias or discrimination risks associated with AI and automation. The Department carries out regular checks to ensure our systems are working as intended.

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