Social Security Benefits: Artificial Intelligence
The question
To ask the Secretary of State for Work and Pensions, how many benefit decisions made using (a) automated and (b) AI-assisted systems have been overturned on appeal since 2020.
Answered by Andrew Western
No Artificial Intelligence is currently deployed to make decisions regarding benefit entitlement or value in isolation. There is automation in some benefit processes but decisions regarding entitlement and value will have a human decision maker involved.
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