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Railways: Tickets

Asked by Andrew RosindellReform UKDepartment for TransportTabled Answered 3 September 2025UIN 69229

The question

To ask the Secretary of State for Transport, whether she plans to provide an interim digital rail retail solution before (a) train operating company retail websites are turned off and (b) the new Great British Railways retail offer goes live.

Answered by Simon Lightwood

Once Great British Railways is established, it will retail online by consolidating individual train operators’ ticket websites. This will take place alongside a thriving private sector retail market, which will continue to play a key role in driving innovation and investment and encouraging more people to choose rail.

The Railways Bill consultation took place in the Spring. As part of this process, the Government consulted closely with industry, the private sector, and wider stakeholders including in relation to the future of the rail retail market. A formal update will be provided in due course.

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