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Music: Tickets

Asked by Paula BarkerLabourDepartment for Culture, Media and SportTabled Answered 9 September 2025UIN 71281

The question

To ask the Secretary of State for Culture, Media and Sport, what recent discussions her Department has had with Ticketmaster on the cost of music concert tickets.

Answered by Ian Murray

Ministers have spoken regularly with the industry, with artists and promoters about the cost of pop and classical music concerts, the importance of small music venues and the costs of tickets on the primary and secondary market.

That is why we have committed to introducing new protections for consumers on ticket resales, and launched a consultation on 10th January to seek views on potential options for resale platforms as well as primary sellers. The consultation was published alongside a call for evidence on pricing practices in the live events sector, including the use of dynamic pricing by the primary market.

The consultation and call for evidence closed on 4th April and the responses have been considered. As part of the consultation and call for evidence process we engaged with a number of music and wider live event ticketing bodies, including Ticketmaster. The Government will respond shortly to set out next steps.

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