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Digital Technology: Older People

Asked by Lewis CockingConservativeDepartment for Science, Innovation and TechnologyTabled Answered 8 September 2025UIN 71675

The question

To ask the Secretary of State for Science, Innovation and Technology, what assessment he has made of the potential impact of digital exclusion on the quality of life for older people.

Answered by Ian Murray

Those who cannot use digital technologies are likely to pay more for certain transactions, have worse health outcomes, and find it more difficult to manage their finance. That’s why tackling digital exclusion, which disproportionately impacts certain demographics including older people, is a priority for Government.

In February we published the Digital Inclusion Action Plan, which outlines the first five actions we are taking over the next year on digital inclusion.

One of these actions was to launch the £9.5mn Digital Inclusion Innovation Fund to support and expand local community initiatives to get people online. All funded projects will support at least one of the focus demographic groups, including older people.

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