Royal Mail: Standards
The question
To ask the Secretary of State for Business and Trade, whether he has conducted an impact assessment of Royal Mail’s service standards performance on connectivity between local communities.
Answered by Justin Madders
It is for Ofcom, as the independent regulator for the postal sector to ensure the provision of the universal postal service. I recently met representatives of Ofcom who gave their reassurance that the regulator is closely monitoring Royal Mail’s performance and will regularly press Royal Mail on this issue to improve service levels as a matter of urgency.
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