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Digital Technology: Disadvantaged

Asked by Adam DanceLiberal DemocratDepartment for Science, Innovation and TechnologyTabled Answered 8 September 2025UIN 72530

The question

To ask the Secretary of State for Science, Innovation and Technology, what steps he is taking to help ensure that the digitally excluded have access to (a) groceries, (b) banking, (c) the NHS and (d) other key services in rural areas in Yeovil constituency.

Answered by Ian Murray

DSIT is working closely with departments and with partners across the UK to address digital exclusion, making certain no one is left behind in an increasingly digital world.

Defra regularly engages with supermarkets and producers about measures to ensure access to nutritious, safe and affordable food.

On banking, we are working with industry to rollout 350 banking hubs across the UK to provide face-to-face support for critical cash and in-person services. The Government is also developing a Financial Inclusion Strategy which includes a focus on access to banking and digital inclusion.

For NHS England, mitigating the risk of digital exclusion is one of five key priorities asked of Integrated Care Systems to address in their drive to reduce healthcare inequalities.

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