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Department for Work and Pensions: Telephone Services

Asked by Martin WrigleyLiberal DemocratDepartment for Work and PensionsTabled Answered 12 September 2025UIN 73088

The question

To ask the Secretary of State for Work and Pensions, if she will take steps to improve the MP hotlines for Members staff.

Answered by Andrew Western

The Department recently streamlined the MP hotline service for Universal Credit, by consolidating multiple telephone numbers into a single national contact number.

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