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Horizon IT System: Compensation

Asked by Helen MorganLiberal DemocratDepartment for Business and TradeTabled Answered 12 September 2025UIN 75311

The question

To ask the Secretary of State for Business and Trade, what the mean average length of time from submission to payment for (a) the Horizon Shortfall Scheme (b) the Group Litigation Order Scheme and (c) the Horizon Convictions Redress Scheme.

Answered by Blair McDougall

This Government has greatly accelerated redress. The total amount paid to victims has increased fivefold since July 2024. We have begun payments of a £75,000 fixed offer for those postmasters in the Horizon Shortfall Scheme (HSS) who want to accept it.

For HSS, the average time from claim submission to final settlement payment is 183 working days, inclusive of fixed sum and full assessed claims.

For GLO, the average time from full claim submission to final settlement payment is 64 working days, inclusive of fixed sum and full assessed claims.

For HCRS, it has taken on average 7 working days from claimants submitting their claim to receiving payment, with all settled claims to date being fixed sum settlements.

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