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Access to Work Programme

Asked by Darren PaffeyLabourDepartment for Work and PensionsTabled Answered 16 September 2025UIN 75830

The question

To ask the Secretary of State for Work and Pensions, what steps he is taking to reduce waiting times for access to work applications.

Answered by Sir Stephen Timms

As set out in the Green Paper, we are reforming Access to Work to improve the scheme so that it helps more disabled people into and on in work. We are committed to reducing waiting times for claims and we prioritise customers starting a job in four weeks. Nevertheless, Access to Work is demand-led and tailored to the needs of each customer.

We are continuing to streamline delivery practices and have increased the number of staff processing claims. Since May 2024, 118 additional staff have been redeployed to support Access to Work.

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