Estate Agents: Complaints
The question
To ask the Secretary of State for Housing, Communities and Local Government, whether his Department has made an estimate of the number of estate agents who are not members of a redress scheme.
Answered by Matthew Pennycook
My Department has made no such estimate.
The National Trading Standards Estate Agency Team (NTSEAT), operated by Powys County Council, approve the bodies that administer government-sanctioned estate agent redress schemes.
In instances where NTSEAT or the agent redress schemes are made aware of an agent potentially operating without redress scheme membership, cases are referred to the relevant local authority for further investigation.
Verbatim has judged this answer against the question that was actually asked — answered, partly answered, or evaded. Sign in to see the verdict →