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Older Workers: Training

Asked by Liz JarvisLiberal DemocratDepartment for Work and PensionsTabled Answered 19 September 2025UIN 76360

The question

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to promote initiatives to help reskill older workers without IT skills.

Answered by Dame Diana Johnson

The Department for Work and Pensions currently offers support for those out of work, including older jobseekers, through its network of Jobcentres and through contracted employment programmes.

Where a work coach becomes aware that a customer lacks digital skills, they can refer them to suitable provision for example, Foundation Digital Skills, and then onto Essential Digital Skills. In addition, work coaches and employers are supported by 50PLUS Champions working across all 37 Jobcentre Districts. 50PLUS Champions act as enablers, working collaboratively to strengthen the support available to customers over the age of 50. Examples of personalised activities that Champions organise for older jobseekers include digital awareness sessions and confidence building. Through Midlife MOT reviews, delivered in Jobcentres across the UK and the digital MOT online, we also support older people to review their health, finances and skills.

The Government is reforming Jobcentre Plus and creating a new Jobs and Careers Service that will enable everyone, including the over 50s, to access support to find good, meaningful work, and support to help them progress in their careers. This includes an enhanced focus on skills and careers advice. The new service across Great Britain will be universal and

available to anyone who wants to look for work, increase their earnings, re-train, upskill, or change their career.

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