Social Security Benefits: Advisory Services
The question
To ask the Chancellor of the Exchequer, if she will make it her policy to establish a sustainable funding model for social welfare advice services.
Answered by James Murray
The Government recognises the important role that social welfare advice services play in supporting individuals.
For example, DWP provide grant funding to Citizens Advice, who deliver Help to Claim support for customers to apply for Universal Credit. In addition, the Money and Pensions Service, which is sponsored by DWP, continues to provide impartial, free money and pensions guidance directly to consumers.
DWP’s settlement at Spending Review 2025 provided DWP with funding to continue delivering these services.
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