VerbatimParliament, as it happens

Social Security Benefits: Advisory Services

Asked by Charlotte NicholsLabourTreasuryTabled Answered 19 September 2025UIN 76317

The question

To ask the Chancellor of the Exchequer, if she will make it her policy to establish a sustainable funding model for social welfare advice services.

Answered by James Murray

The Government recognises the important role that social welfare advice services play in supporting individuals.

For example, DWP provide grant funding to Citizens Advice, who deliver Help to Claim support for customers to apply for Universal Credit. In addition, the Money and Pensions Service, which is sponsored by DWP, continues to provide impartial, free money and pensions guidance directly to consumers.

DWP’s settlement at Spending Review 2025 provided DWP with funding to continue delivering these services.

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