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Home Insurance: Heating

Asked by Mohammad YasinLabourTreasuryTabled Answered 16 October 2025UIN 78422

The question

To ask the Chancellor of the Exchequer, what recent discussions her Department has had with (a) the Financial Conduct Authority and (b) representatives of the insurance industry on the (i) availability and (ii) affordability of home insurance policies that provide cover for domestic air-to-water heat pumps; and what steps she is taking to ensure that households adopting low-carbon heating technologies have access to adequate insurance protection.

Answered by Lucy Rigby

Treasury Ministers and officials have regular meetings with a wide variety of organisations in the public and private sectors on an ongoing basis.

Insurers make commercial decisions about the terms on which they will offer cover following an assessment of the relevant risks. This is usually informed by the insurer’s claims experience and other industry-wide statistics. The Government does not usually intervene in these decisions.

However, the Government is committed to ensuring that insurers treat their customers fairly and insurance companies are required to do so under the Financial Conduct Authority’s (FCA) rules.

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