Passports
The question
To ask the Secretary of State for the Home Department, what steps her Department is taking to help prevent applications being delayed due to administrative errors by HM Passport Office.
Answered by Mike Tapp
His Majesty’s Passport Office is exceeding its performance indicator of 98.5% of standard UK passport applications where no further information is required being processed within three weeks. Performance data can be found in the most recent Transparency Data release at: Migration transparency data - GOV.UK
Alongside its delivery of these high standards of performance, HM Passport Office will always endeavour to resolve an error as quickly as possible, and continues to work to identify improvements that will help to meet the needs of its customers.
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