Patients: Travel
The question
To ask the Secretary of State for Health and Social Care, with reference to page 17 of his Department's publication entitled Reforming elective care for patients, published on 6 January 2025, what progress has been made with reviewing local patient transport services.
Answered by Karin Smyth
As set out in the Plan for Change, we will ensure that 92% of patients return to waiting no longer than 18 weeks from referral to treatment by March 2029, a standard which has not been met consistently since September 2015. The Government is clear that reforming elective care must be done equitably and inclusively for all adults, children, and young people.
We know there is also geographical variation in waiting times. It is important patients do not miss or cancel hospital appointments due to a lack of affordable and/or accessible transport options in their area. This is why the Elective Reform Plan, published in January 2025, committed to reviewing, developing and increasing the uptake of existing national health inequalities improvement initiatives.
NHS England are funding and co-ordinating a range of Patient Transport projects to explore more effective approaches to supporting patients with their National Health Service travel needs.
A number of trusts (including Royal Devon University Healthcare NHS Foundation Trust) are working on promoting, and streamlining the administration of the Healthcare Travel Costs Scheme (HTCS) locally to better support eligible patients to access the transport support they need. A number of other trusts are offering targeted patient transport interventions, such as pre-paid bus tickets, to specific groups of patients who may need additional support to access their NHS care.
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